Reference

Our Terms, Your Account Rights

dhono88 operates under a clear legal framework that governs how your account, data, and transactions are handled. Access to our platform depends on your local law and eligible regions — read these terms before you open an account.

Account TermsPrivacy PolicyCookie UseData RetentionJurisdiction Notice

Explore Lobby Read FAQ

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about our terms, a data request, or a dispute related to your account, our support team handles these through the channels below. We aim to respond to legal and policy queries within one business day.

Team online

Live Chat

Open the chat widget from any page on dhono88. Available during operating hours for account, policy, and wallet queries.

Email Support

Send detailed legal or data requests to our support address. Include your registered account ID so we can locate your records quickly.

Account Help Centre

Log into your account and navigate to Help to submit a formal query. This route creates a ticket reference you can track.

How Our Legal Terms Apply to You

dhono88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account registered on dhono88. When you create an account and deposit via bKash, Nagad, or Rocket, you agree to the conditions set out here. We operate under the laws of our registered jurisdiction, and your use of the platform is subject

1
to the laws applicable in your own location — including Bangladesh. If local law restricts online gaming in your area, it is your responsibility to check before you proceed. We do not make eligibility decisions on your behalf. Our terms cover account registration, wallet transactions, game
2
participation, and how we handle disputes. Payment records for bKash, Nagad, and Rocket transactions are retained as part of our compliance obligations. Any changes to these terms are posted on this page with a revised date, and continued use of your account after that date constitutes
3
acceptance. If you disagree with a change, you may close your account by contacting our support team. We aim to keep these terms written in plain language — if any clause is unclear, reach out before you act on an assumption.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Protect Your Account Data

We handle your personal data with care and keep our security practices consistent across all account types. Here is how we manage the key areas.

Data Handling

We collect only what is needed to run your account — registration details, transaction records for bKash, Nagad, and Rocket, and session logs. We do not sell your data to third parties.

Cookie Use

Our site uses functional and analytics cookies. You can manage cookie preferences from the settings panel on your first visit or at any time via your browser settings.

Account Security

Accounts are protected with password hashing and OTP verification on login. If you notice unusual activity, contact support immediately and we will freeze the account while we investigate.

Data Retention and Requests

We retain transaction and account data for the period required by our compliance obligations. To request a copy of your data or ask for deletion, contact support with your account ID.

Common Questions About Our Legal Terms

Answers to the questions we hear most often about how our terms and policies work in practice.

Yes, if you open an account on dhono88, these terms apply to you. Access also depends on your local law — check whether online gaming is permitted in your region before registering.

Contact our support team via live chat or email with your registered account ID. We will process your data request in line with our retention policy and respond within a reasonable timeframe.

Yes. Submit a deletion request through the Help Centre or by email. We will remove data that is not required for compliance or dispute resolution and confirm once it is done.

Payment records for bKash, Nagad, and Rocket are retained as part of our compliance obligations. They are not shared with third parties outside of legal requirements.

We post an updated version of these terms on this page with a revised date. Continuing to use your account after that date means you accept the updated terms.

Raise a dispute through the Help Centre inside your account — this creates a tracked ticket. For urgent matters, use live chat. We aim to respond to all disputes within one business day.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ Accountdhono88 Login

Our Terms, Your Account Rights

Reach Us on Policy Questions

Live Chat

Email Support

Account Help Centre

How We Protect Your Account Data

Data Handling

Cookie Use

Account Security

Data Retention and Requests

Common Questions About Our Legal Terms

01 Do these terms apply to me if I am in Bangladesh?

02 How do I request a copy of my personal data?

03 Can I ask for my data to be deleted?

04 What happens to my bKash or Nagad transaction records?

05 How will I know if the terms change?

06 Who do I contact if I have a dispute about my account?

Legal

Related pages

Related pages